General Terms and Conditions of Use and Business (GTC)
The following terms and conditions apply to the use of our online offer www.strategiewerkzeuge.com and the subdomain www.strategiewerkzeuge.de (hereinafter referred to as "website").
The documents and files offered can be purchased in the store. These are only sold in electronic form. The conditions, payment options and prices described for the individual offer apply.
In order to improve services, customers who have made a purchase in the store can be asked for an evaluation immediately afterwards with the help of a customer survey.
1. Scope of Application for Purchases in the Store
The following terms and conditions apply to all orders of electronic products (downloads) via the store on Strategiewerkzeuge.com and its subdomains by consumers and entrepreneurs:
a) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.
b) An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
The following applies to entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they shall only become part of the contract if we have expressly agreed to them.
2. Contractual Partner, Conclusion of Contract
The purchase contract is concluded with Dipl. oec. Traute Kaufmann. The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. You can initially place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button and Dipl. oec Traute Kaufmann accepts your order by making the file available for download. A binding contract can already be concluded beforehand:
a) If you have selected the payment method PayPal, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.
b) If you have selected the payment method debit or credit card (Visa or Mastercard), the contract is concluded at the time the credit card is charged.
3. Payment, Payment Method
The following payment methods are available in my store:
a) PayPal: After placing the order you will be redirected to PayPal. To pay, you must be registered with PayPal or register first. After you have legitimized yourself with your PayPal access data and confirmed the payment instruction, the payment transaction will be carried out by PayPal. You will receive further instructions during the ordering process.
b) Debit and credit card (Visa or Mastercard): After placing the order, you will be asked to enter your payment details. The payment transaction will be carried out by your debit or credit card company immediately after confirmation of the payment instruction and after you have been legitimized as the legitimate cardholder, and your card will be charged accordingly. You will receive further information during the ordering process.
4. Terms of Delivery
We only deliver the products in the form of a download via Strategiewerkzeuge.com (electronic products). Delivery takes place as soon as payment has been made and completed in accordance with the payment method you have selected.Contract language, contract text storage.
The language available for the conclusion of the contract is German. We save the text of the contract and send you the order data.
Cancellation Policy
1. Right of Withdrawal
You can revoke your contractual declaration in writing (e.g. letter, e-mail) within two weeks without giving reasons. The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations pursuant to § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the revocation is sufficient to comply with the revocation period. The revocation is to be sent to: Strategiewerkzeuge | Dipl. oec. Traute Kaufmann, Säntisstraße 9, A-6900 Bregenz, e-mail: info@strategiewerkzeuge.com
The documents and files offered can be purchased in the store. These are only sold in electronic form. The conditions, payment options and prices described for the individual offer apply.
In order to improve services, customers who have made a purchase in the store may be asked for an evaluation immediately afterwards by means of a customer survey.
1. Scope of Application for Purchases in the Store
The following terms and conditions apply to all orders of electronic products (downloads) via the store on Strategiewerkzeuge.com and its subdomains by consumers and entrepreneurs:
a) A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession.
b) An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.
2. Consequence of Revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered. The right of revocation expires prematurely if we have begun to perform the service with your express consent before the end of the revocation period or if you have initiated this yourself by downloading files. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your declaration of revocation and for us when we receive it.
3. Reservation of Title
The products shall remain our property until full payment has been made.
For entrepreneurs, the following also applies: We reserve title to the products until all claims arising from an ongoing business relationship have been settled in full.
4. Warranty and Guarantees
The statutory liability for defects applies. It is your sole responsibility to determine whether the products you have purchased are suitable for your individual intended use.
Despite conscientious examination to the best of our knowledge and belief, Dipl. oec. Traute Kaufmann as the operator of the website cannot guarantee the correctness of all information.
5. Access
The Strategiewerkzeuge.com website is normally available 24 hours a day. Unfortunately, we cannot rule out the possibility that access may be restricted for technical reasons.
6. Passing on
Copyrights must be observed. Any distribution of the contents of this website Strategiewerkzeuge.com and its subdomains is prohibited. The transfer of purchased electronic files to third parties is prohibited. The use of purchased electronic files to offer identical or similar services to Strategiewerkzeuge.com is prohibited.
7. Further Processing
When quoting content, a reference to the source is desired:
Kaufmann, T. (2024): Strategy tools from practice, Volume 1 - Analysis of the initial situation. 1st edition. Springer Gabler.
Kaufmann, T. (2024): Strategy tools from practice-Volume 2 - Option finding, strategy development and implementation. Springer Gabler.
The retrievable data may not be systematically collected and/or used for commercial purposes. The automated use of Strategiewerkzeuge.com and its subdomains with the help of "robots", "crawlers" or other software is prohibited.
8. Customer Surveys and Information and Advertising E-mails to Customers
We use customer surveys to improve the performance of this website. Customer surveys may be addressed to store buyers immediately after they have made a purchase from the store. The basis for this are the provisions according to § 7, paragraph 3 UWG and the data protection regulations.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.
Note: These general terms and conditions of use and business were created by the Trusted Shops legal copywriter with the support of Wilde Beuger Solmecke Lawyers; WBS.legal.
Imprint
Information according to § 5 TMG; Responsible for the content according to § 55 Abs. 2 RStV is Dipl. oec. Traute Kaufmann, A-6900 Bregenz, Säntisstraße 9. Mail: info@strategiewerkzeuge.com