Guidelines for Digital Products

Cancellation Policy

​

1. Right of Withdrawal

You can revoke your contractual declaration in text form (e.g. letter, e-mail) within 14 days without giving reasons. The period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations pursuant to § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the revocation is sufficient to comply with the revocation period. The revocation is to be sent to: Strategiewerkzeuge | Dipl. oec. Traute Kaufmann, Säntisstraße 9, A-6900 Bregenz, e-mail: info@strategiewerkzeuge.com

 

2. Consequence of Withdrawal

The right of withdrawal expires if the consumer pays immediately, the entrepreneur provides the service immediately and the fee to be paid does not exceed 40 euros. The right of revocation expires prematurely if we have started to perform the service with your express consent before the end of the revocation period or if you have initiated this yourself by downloading files. In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered; obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation, for us with its receipt.